Frequantly asked questions
Mysensei is an online platform where you can book online one on one training sessions with the best ballet dancers, teachers and coaches in the World.
Mysensei mentors are the world’s top coaches, ballet masters, teachers, and professional ballet dancers.
You can book any type of a dance class your mentor offers, e.g., ballet conditioning, ballet class, coaching, pilates. If you don’t see the type of a ballet class listed in your mentor’s profile, let us know and we will try to organize it for you.
On the mentor’s page, choose the type of private ballet class you’d like to take online, then pick a date and a free time slot and fill in your details. Leave a comment if you have questions or specific needs.
“After the payment is made the mentor gets notified and will confirm his/her availability or propose a new time. You will be notified via email. You will also have the option right after booking to add an apointment to your calendar that will remind you of the class.
The confirmation email will contain a zoom link, that you’ll use to access your class.
Note, that you need to have the Zoom desktop or mobile app installed to attend your online ballet class.”
When it’s time to start the class, please, use the link from your email to start the online meeting with your mentor via Zoom.
“You may cancel your online class up to 24 hours before the start of the class and will get a full refund. Just send us an email with the details to firstname.lastname@example.org.
If you decide to cancel your class less than 24 hours before the start of the class, the cost of the class unfortunately cannot be refunded.
You may also reschedule your class if you give us at least 24 hours notice at no extra cost. Just send us an email with the details to email@example.com.